SHIPPING POLICY

ORDER PROCESSING

All orders are sent within one working day of payment.

For example, if an order is placed on Friday evening it will be sent on the following working day which is the Monday with the exception of bank holidays. 

If for any reason we're unable to ship your order within one working day, we will inform you as soon as possible via email.

SHIPPING METHODS

UK

 

Standard - Royal Mail 2nd class

£0.40

1 - 3 working days

Express - Royal Mail 1st class

£0.70

1 - 2 working days

Express signed - Royal Mail 1st class signed

£3.20

1 working day

INTERNATIONAL

 

EU

Tracked shipping

£8.00 - £9.80

4 - 7 working days

AUSTRALIA

Tracked shipping

£8.50 - £13.00

5 - 7 working day

We are not responsible for third party delays, the prices above are a guide only and are subject to change without notice. An accurate shipping price will be provided during checkout before payment. 

SHIPPING OFFERS

UK:

- Free standard delivery with orders over £5.00

- Free express delivery with orders over £15.00

- Free express signed delivery with orders over £25.00

EUROPE

- Free tracking shipping with orders over £30

SHIPMENT CONFIRMATION & TRACKING


You will receive a dispatch confirmation email once your order has shipped, please check your spam / junk inbox if you have not received this email. If applicable, this email will contain your tracking number(s) which will be active within 24 hours.

CUSTOMS, DUTIES & TAXES


READYSETCUSTOM is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

DAMAGED SHIPMENTS

Please contact us immediately if your order has arrived damaged. We will require a description and photographs of the damage in order to file a claim with the courier. We will not be able to issue a replacement or refund without this evidence.